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About Us

Partnership for Community Care (P4CC) is a non-profit organization comprised of: Primary Care Providers, Hospitals/Health Care Systems, County Health Departments and County Departments of Social Services. We are charged with improving the health outcomes and reducing the care costs of the Carolina Access Medicaid and NC Health Choice populations in Guilford, Rockingham and Randolph Counties. We are one of 14 similar networks participating in the statewide Medicaid quality improvement strategy called Community Care of North Carolina (CCNC). In addition to serving NC Health Choice and Carolina Access Medicaid populations, we help uninsured patients in Guilford County access medical care.

North Carolina is attempting to stop the rapid rise of health care costs in the Medicaid population while at the same time aiming to improve the quality of care and health outcomes. In states like North Carolina, the challenge in finding an innovative approach to address the quality and cost problem is much greater—it has a diffused population, with a significant percentage still living in rural areas; its medical services infrastructure remains dominated by small physician practices and loosely connect health organizations; and managed care penetration is low. To help address these challenges, North Carolina began in 1998 building regional community–based  networks of providers - CCNC - that is statewide and provides the infrastructure to improve health care for all Medicaid beneficiaries.

Our Purpose

Identifying and minimizing barriers to healthcare by helping primary care providers in our network to better utilize evidence-based disease state management guidelines. Providing Care Management services to patients to reinforce what their provider's treatment plan is and to better manage their chronic conditions.

Our Leadership

Partnership for Community Care is led by Claudette Johnson, RN, MNA. Ms. Johnson has provided excellent leadership and has significantly increased the number of patients served during her tenure. P4CC is also led by our Medical Director: Arthur Kelley, MD, and Assistant Medical Director/QI Champion: Tiffany Gibson, NP.

Our Approach to Care

• Work directly with those community providers who have traditionally cared for North Carolina’s low-income residents and build partnerships where providers can work together to meet patient needs and utilize existing resources.
• Develop our tri-county community network that manages Medicaid patients and Medicaid services as well as addresses larger community health issues.

Our Results

Yearly audits indicate that our member practices are improving their use of national, evidence based treatment guidelines, and case managers are helping patients better manage their chronic diseases. The results are improved quality of care, better patient health outcomes, and reduced care costs. 

CCNC’s statewide efforts saved nearly $1 billion in Medicaid costs from 2007 through 2010, and current evidence shows NC Medicaid saves 15% on patients after six months of enrollment in Community Care. Community Care’s innovative, community-based approach received Harvard University’s prestigious Innovations in American Government Award. Find more results on the CCNC Website.